T&C and cancellation

CANCELLATION POLICY

Upon registration, full payment of the program fee should be cleared not later than ten (10) days before program start date. Cancellations received in writing within a minimum of five days before the training are going to be subject to US$250 administration fee. A registered delegate can nominate a substitute with no further cost provided the same is done in writing and received by the EXCELLEDIA a minimum of 3 days before the program start date.

Please Note- Fees, dates, speakers are subject to change. EXCELLEDIA’s liability is limited to reimbursement of paid program fees.

TERMS AND CONDITIONS OF REGISTERATION

• Fees – program fees consist of instruction, all training materials, lunches, refreshments served throughout the complete training, but not hotel accommodation. Mode of Payment: the delegate has the choice to pay the course fee directly or request to send an invoice to his/her company/sponsor. credit card and cheque payments are both acceptable.
• Cancellation / Substitution – Upon registration, full payment of the course fee should be cleared not later than ten (10) days before program start date. Cancellations received in writing within a minimum of five days before the training are subject to US$250.00 administration fee. A registered delegate can nominate a substitute with no further cost provided the same is done in writing and received by the EXCELLEDIA a minimum of 3 days before the program start date.
• Hotel Accommodation – is not included within the course fee. A reduced corporate rate and a limited number of rooms is also available for participants who wish to remain at the hotel venue. Requests for hotel reservations ought to be made a minimum of three (3) weeks before the beginning of the program. All hotel accommodation is strictly subject to availability of rooms. Terms and conditions imposed by the hotel will apply.
• Attendance Certificate – participants should attend all program days and fulfill all program requirements so as to receive a certificate including with the awarding of applicable Continuing Professional Education Units/Hours.
• Force Majeure – any circumstances beyond the management of the company could necessitate postponement, change of training venue or substitution of assigned instructor. The company reserves the right to exercising this clause and implement such amendments. Please Note- Fees, dates, speakers are subject to change. EXCELLEDIA’s liability is limited to reimbursement of paid program fees.
• Fair Access / Equal Opportunities – in the provision of its services as a world-class training provider, EXCELLEDIA is committed to supply fair access / equal opportunities throughout the delivery of its courses and assessment leading to the completion of training programmes, or third-party qualifications/certifications.