Soft skill

We currently exist in an industry where Soft Skills have become a norm that companies cannot avoid. When a company’s workforce holds immense hard skills and lacks soft skills, the skills gap can result in poor performance. Soft Skills is not just about communication; it is more personality-based like social skills, interpersonal skills, problem-solving, leadership, customer interaction, etc. With Excelledia’s Soft Skill Courses, you will have the opportunity to empower your professional and personal growth. Employees with good soft skills are very adaptable in every workplace, making you an efficient candidate for your dream job.  

CALENDER

TITLE DATEDURATION
Organizational and Departmental Communication28 Feb – 03 March 2224
Communication Skills 07 – 10 March 20224
Public Speaking 14 – 17 March 20224
Minute taking 21 – 24 March 20224
Interpersonal Communication Skills28 – 31 March 20224
Business English04 – 07 April 20224
Customer Satisfaction and Loyalty: Strategies and Measurement11 – 14 April 20224
Becoming Most Recommended Company for your customer18 – 21 April 20224
Email Mastery 25 – 28 April 20224
21st Century Business Communication02 – 05 May 20224
Retail Customer Service Skills Training (New)09 – 12 May 20224
Upselling & Cross selling 16 – 19 May 20224
Customer Relationship Management23 – 26 May 20224
The Power of Taking Ownership06 – 09 June 20224
Coaching a Service Team13 – 16 June 20224
Fundamentals of Customer Service 20 – 23 June 20224
Effective Complaint Handling Skills27 – 30 June 20224
The Customer Complaint System: A Tool for Customer Service04 – 07 July 20224
Customer Service Skills11 – 14 July 20224
Customer Experience for Managers Training18 – 21 July 20224
Excellence in Customer Service – Getting to the Heart of it25 – 28 July 20224
Dealing with Difficult People01 – 04 August 20224
Customer Driven Organisation08 – 11 August 20224
Telephone skills and customer care15 – 18 August 20224
Customer Service Professional 22 – 25 August 20224
Body Language 05 – 08 September 20224
Harness Technology to Boost Performance and Advance ROI 12 – 15 September 20224
Work Ethics & Motivation19 – 22 September 20224
Work-Life Balance: Maximizing Productivity and Quality of Life26 – 29 September 20224
Personal Productivity & Development Program03 – 06 October 20224
Personality Development Program10 – 13 October 20224
Entrepreneurship Program: Be Your Own Boss 17 – 20 October 20224
Developing Creativity24 – 27 October 20224
The Power of Positive Attitude07 – 10 November 20224
The Effective Negotiator14 – 17 November 20224
Interpersonal Skills21 – 24 November 20224
Time Management05 – 08 December 20224
Teamwork & Team Building12 – 15 December 20224
Creative Thinking and Innovation Techniques 19 – 22 December 20224
Win-Win Negotiation Skills26 – 29 December 20224