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TRAINING COURSES
Administrative Skills / Office Management
- Office Organization Using MS Outlook
- Administration and Office Management Professional
- Information and Documentation Compliance
- Foundation Skills for PA’s and Executive Assistants
- High Efficiency Office Management
- Efficient Administration Skills
- Effective Secretarial Skills
- Organizing Effective Meetings
- The Highly Productive and Effective Administrator
- The Executive Assistant I Personal Assistant Master class
- Administration and Office Management: Best Practices & Technologies
- Electronic Registry and Information Mgt. for Secretaries and Personal Assistants Capacity
- Office Management Skills
- Developing Core Skills for Administrators & Secretaries: Better Memory, Reading, Communication & Thinking Skills
Communication & Writing Skills
- Influence and Persuasion at Work
- Advanced Communication Skills
- Advanced Business Writing
- Email Etiquette
- Active Listening Skills
- Business Writing Skills
- Making Powerful Presentations
- Report Writing
- Organizational and Departmental Communication
- Communication Skills
- Public Speaking
- Minute taking
- Interpersonal Communication Skills
- Business English
Compliance & Transparency
- Applied Law and Compliance
- Freedom of Information: Implementation
- Fraud Detection in Government Accounting
- Improving Transparency and Global Corruption Rating
- Creating and Managing Compliance
- Interviewing vulnerable and intimidated witnesses
- Courtroom Skills
- Making and Implementing Anti-Fraud and Transparency policies
- Averting Financial and Economic Fraud
- Corruption in the workplace
- Evidence Gathering and Interviewing Skills
- Certified Information Systems Auditor (CISA)
Contract Management
- Effective Contract Preparation
- Successful Contract Negotiations
- Commercial & Business Contracts
- Advanced Contract Management: Planning, Strategy, Development, Legal, Negotiation & Disputes
- Advanced Contract Management: Contractual Risks
- Contract Manager
- Construction Contracts Masterclass: Developing & Managing Successful Construction Contracts
- Managing & Negotiating with Consultants & Contractors: Selecting, Developing & Working with Suppliers
- Managing Tenders, Specifications and Contracts
- International Contracting: Global Sourcing, Selecting Contract Clauses & Successful Completion
- Contracts Risk Management & Compliance
- Managing Contractual Claims
- Tendering Procedures and Bid Evaluation
- Contract Administration: Understanding and Implementing Contractual Obligations
- Project Management for Contract Professionals
- Service Level Agreements: Planning, Negotiating & Managing High Quality Performance Contracts
- Oil & Gas Contracts
- Advanced Contract Drafting, Negotiations and Dispute Management
- Mastering Contracts Management
- Tenders and Contract Management
- Advanced FIDIC Contracts
Customer Service & Experience
- Customer Satisfaction and Loyalty: Strategies and Measurement
- Becoming Most Recommended Company for your customer
- Email Mastery
- 21st Century Business Communication
- Retail Customer Service Skills Training (New)
- Upselling & Cross selling
- Customer Relationship Management
- The Power of Taking Ownership
- Coaching a Service Team
- Fundamentals of Customer Service
- Effective Complaint Handling Skills
- The Customer Complaint System: A Tool for Customer Service
- Customer Service Skills
- Customer Experience for Managers Training
- Excellence in Customer Service – Getting to the Heart of it
- Dealing with Difficult People
- Customer Driven Organization
- Telephone skills and customer care
- Customer Service Professional
Finance & Accounting
- Accounts Receivable and Credit Policies Management
- IFRS for Small and Medium Enterprises
- Macro Economics and Policy Making
- Accounts Payable: From Accounting to Management
- International Financial Reporting Standards (IFRS) and 2015 Updates
- Financial Accounting and Reporting
- Consolidation of Financial Statements Workshop
- Tax Policy in Public Finance
- Fundamentals & Essentials of Corporate Finance
- Tax Policy Analyst
- Integrated Financial Management System
- Budgeting, Financial Strategy and Driving Business Value
- Accounting and Comparison of IFRS and GAAP
- Fixed Assets Professional
- Financial Management Professional
- Financial Modeling: Using Excel 2007/2010
- Analyzing Financial Statements
- Financial Analysis Workshop: A Hands-On Approach
- Advanced Budgeting Workshop
- Accounts Assistant Professional
- Fast Closing Monthly and Year-End Accounts
- Cost Management
- Finance for Non-Finance Managers
- Cash Flow Statement Workshop: Preparation and Analysis
- Accounting for Investments and Financial Instruments Workshop
- Financial Statement Adjustments and Ratios
- Budget Preparation Skills
- Financial Risk, Root Cause Analysis & Problem Solving
- International tax
- Driving Performance through Strategic and Financial Planning
- Understanding Finance to Influence Strategic Decisions
- International Taxation Principles
- Next Generation Excel: Advanced Business and Financial Reporting
- Efficient Finance and Accounting Operations: 2014 Best Practices and Updates
- Fundamentals of Accounting for Administrative and Support Staff
- Advanced Cash Flow & Working Capital Management
- Improving Management Performance through Budgeting and Cost Control
- Connecting the DOTS: Understanding the Business
- Financial Institutions Analysis
- Public Financial Administration
- International Public Sector Accounting Standards
- Process Excellence in Financial Services: Bringing Process Improvement to the Finance Function
- Budgeting, Forecasting and the Planning Process
- Effective Budgeting, Estimating and Cost Control
- Risk Management and Balance Sheet Reconciliation
- Cash & Treasury Management Course
- State and Local Taxation
- Financial Risk Management
- Financial Analysis, Planning & Controlling Budgets
- Oil & Gas (E&P) Cash Call Joint Venture
- Debt Management Techniques
- Federal Income Taxation
- Currency Management
- Direct and Indirect Tax
- Pricing Strategies
- Bonds and Fixed Income
- Auditing and Taxation
- Value Added Tax – VAT
- Working Capital Management
- ACAMS Compliance and Related Information
- Transfer Pricing – An international perspective
- Goods and Services Tax (GST)
Green Agri-Sustainability
- Agribusiness Stakeholder Relations
- Agribusiness Entrepreneurship and New Ventures
- Developing a Sustainable Procurement Policy and Strategy
- Sustainable Energy Project Finance
- Sustainable Agribusiness Methods
- Sustainability, Planning and Environmental Policy
- Agribusiness: The New Policy Space
- Strategic Management of Agribusiness
Health, Safety & Environment
- Accident Prevention Program
- Advanced Occupational Safety and Health
- Advanced Process HAZOP
- Contractor Safety Management
- Electrical Equipment in Hazardous Atmospheres Program
- Environmental Monitoring and Modelling: Environmental Management Systems – Best practices in obtaining ISO14001 Certification
- Handling Storage and Safe Use of Hazardous Substances Program
- Hazardous Waste Management and Pollution
- Health and Safety in the Workplace
- Leading a Safety Culture
- QHSE Awareness and Implementation of ISO 9001, 14001 & OHSAS 18001
- Radiation Safety: Safely Working with Radioactive Materials
- Risk Assessments, Methods Statements and Quality Plans
- Safety Audit & Site Inspection
- Safety in Process Design
- Safety Technology & Risk Management
HR Management & Development
- 360 Degree Feedback Systems
- Advanced Employee Relations
- Advanced Recruitment, Interviewing and Selection
- Auditing HR Processes
- Behavioral Management and Emotional Intelligence
- Building Organisation Culture
- Compensation and Benefits Professional
- Compensation Management
- Competencies: Design, Development, and Implementation
- Competency Based Interviewing
- Diversity Dynamics
- Effective Coaching Skills for Managers
- Efficient Training Needs Analysis: Corporate HR Development
- Emotional Competencies & Intelligence
- Employee Engagement
- Employee Engagement and Motivation
- Employee Relations: Roles and Responsibilities, Motivation, Grievances & Discipline
- Encouraging Staff Performance and Building Reward Systems
- How to Write Human Resources Policies and Procedures
- HR Administration Skills
- HR Analytics: Concepts and Tools for Effective Decision-Making
- HR for Non-HR Managers
- HR in the Public Sector
- HR Leadership: Competencies for Exceptional Performance
- HR Planning Skills
- Human Resource Development
- Human Resource Management and Career Development
- Human Resources KPIs: Benchmarking HR Performance
- Human Resources Management
- Human Resources Professional: From Traditional HR Role to Business Partner
- Interviewing Skills
- Job Analysis and Job Description Techniques
- Job Description Writing Workshop
- Knowledge Management and Managing Organizational Learning
- Knowledge Management: How to Create an Effective Learning Organization
- Linking Training to Organizational Goals
- Managing and Coordinating Training
- Managing the Training Function
- Manpower Organziations, Succession Planning & Trend Analysis
- Measuring and Forecasting Human Capital Investment
- NLP Training
- Organization and Workforce Planning
- Organization Structure, Behavior & Culture
- Performance Appraisal Skills
- Performance Management- From start to completion
- Performance Management: Setting Objectives, KPI and Conducting Appraisals
- Professional Recruitment Analyst
- Professional Training Coordinator
- Recruitment, Interviewing and Selection
- Setting Key Performance Indicators (KPI)
- Strategic Human Resources Management
- Strategic Talent Management
- Successful Mentoring Strategies
- Talent Management: Developing Multicultural Leaders
- Team development
- Team roles & Dynamics
- The Job Evaluation Workshop
- The Professional Interviewer
- Writing and Measuring HR Strategies: Maximizing Alignment with the Business
Humanitarian & Development
- Child Protection in Emergencies (CPIE)
- Evaluating the Impact of a Project
- Fundraising and Grants Management Masterclass
- Writing Winning Proposals
- Human Rights in Armed Conflicts (International Humanitarian Law)
- Aid Coordination and Raising Funds from Donor Organizations
- Monitoring and Evaluation for Humanitarians
ISO & Certification programs
- IATF 1649 Quality Management in Automotive Industry – Foundation
- IATF 1649 Quality Management in Automotive Industry – Lead Auditor
- IATF 1649 Quality Management in Automotive Industry – Lead Implementer
- ISO 9001:2015 Quality Management System – Implementation Training
- ISO 9001:2015 Quality Management System – Transition Training
- ISO 9001:2015 Quality Management System Foundation
- ISO 9001:2015 Quality Management System Lead Auditor Training
- ISO 13485:2016 Medical Devices Quality Management System – Foundation
- ISO 13485:2016 Medical Devices Quality Management System – Lead Auditor
- ISO 13485:2016 Medical Devices Quality Management System – Lead Implementer
- ISO 14001:2015 Environment Management System – Foundation
- ISO 14001:2015 Environment Management System Lead Auditor
- ISO 14001:2015 Environment Management System Lead Implementer
- ISO 14001:2015 Environment Management System Transition Training
- ISO 17025 Laboratory Management System – Foundation
- ISO 17025 Laboratory Management Systems – Lead Auditor
- ISO 17025 Laboratory Management Systems – Lead Implementer
- ISO 20121 Event Sustainability Management System – Foundation
- ISO 20121 Event Sustainability Management System – Lead Auditor
- ISO 20121 Event Sustainability Management System – Lead Implementer
- ISO 22000:2005 Food Safety Management System – Foundation
- ISO 22000:2005 Food Safety Management System – Lead Auditor
- ISO 22000:2005 Food Safety Management System – Lead Implementer
- ISO 22301 Business Continuity Management System – Foundation
- ISO 22301 Business Continuity Management System – Lead Auditor
- ISO 22301 Business Continuity Management System – Lead Implementer
- ISO 22320 Emergency Management System – Foundation
- ISO 22316 Foundation Course
- ISO 26000:2010 Social Responsibility Guidance: Foundation
- ISO 26000:2010 Social Responsibility Guidance: Lead Auditor
- ISO 26000:2010 Social Responsibility Guidance: Lead Implementer
- ISO 27001:2013 Information Security Management Systems – Foundation
- ISO 27001:2013 Information Security Management Systems – Lead Auditor
- ISO 27001:2013 Information Security Management Systems – Lead Implementer
- ISO 27002 Implementing and managing Information Security controls- Foundation
- ISO 27002 Mastering the Implementation and Management of Information Security Controls – Lead Manager
- ISO 27002 Mastering the fundamental principles and concepts of an Information Security control best practices – Manager
- ISO 27005 Foundation Course
- ISO 27005 Risk Manager Course
- ISO 27032 Lead Cyber Security Manager Course
- ISO 27034 Application Security- Foundation
- ISO 27034 Lead Application Security Auditor Course
- ISO 27034 Lead Application Security Implementer Course
- ISO 27035 Foundation Course
- ISO 27035 Incident Manager Course
- ISO 27035 Lead Incident Manager Course
- ISO 28000 Supply chain Security Management System :Foundation
- ISO 28000 Supply chain Security Management System: Lead Auditor
- ISO 28000 Supply chain Security Management System :Lead Implementer
- ISO 29001 Quality Management System for Oil & Gas Industry – Foundation
- ISO 30301 Records Management System: Foundation
- ISO 30301 Records Management System: Lead Auditor
- ISO 30301 Records Management System: Lead Implementer
- ISO 31000 Risk Management System: Foundation
- ISO 31000 Risk Management System: Lead Risk Manager
- ISO 31000 Risk Management System: Risk Manager
- ISO 37001 Anti-Bribery Management System – Foundation
- ISO 37001 Anti-Bribery Management System – Lead Auditor
- ISO 37001 Anti-Bribery Management System – Lead Implementer
- ISO 38500 Lead IT Corporate Governance Manager Course
- ISO 38500 IT Corporate Governance: Foundation
- ISO 38500 IT Corporate Governance Manager Course
- ISO 45000Occupatiopnal Health and Safety Management System: Foundation
- ISO 45001 Occupational Health and Safety Management System: Lead Auditor
- ISO 45001 Occupational Health and Safety Management System: Lead Implementer
- ISO 45001 Occupational Health and Safety Management System: Transition
- ISO 55001 Asset Management System: Foundation
- ISO 55001 Asset Management System: Lead Auditor
- ISO 55001 Asset Management System: Lead Implementer
- OHSAS 18001:2007 Occupational Health and Safety Management System – Introduction
- OHSAS 18001:2007 Occupational Health and Safety Management System – Lead Auditor
- OHSAS 18001:2007 Occupational Health and Safety Management System – Lead Implementer
Management & Leadership
- Key Managerial Skills for New Managers and Supervisors
- The New Manager
- Leadership Coaching and Mentoring
- Risk Evaluation and Management
- The Leader as a Change Analyst
- Leading Organizational Change
- Creative Problem Solving & Decision Making
- Goal setting: getting off to the right start
- Competencies & the Organisation
- Professional Manager
- Strategic Management
- Event Management
- Advanced Supervisory Skills
- Resolving Conflicts: Building Winning Partnerships
- Gamification
- Team Leader Program
- The Leadership Excellence Program
- Leadership Development Skills
- Effective Coaching and Counseling Skills
- Middle Management Skills
- Management Skills and Techniques for Engineers
- Supervisory Skills
- Succession Planning
- Introduction to Management
- Scorecard Workshop
- Managerial Decision-Making and Problem-Solving
- Leadership and Strategy for Senior Managers
- Results-Based Leadership
- Developing Senior Management Capacity
- Managing Multi-cultural Teams
- Critical and Creative thinking: Strategies in RAPID Decision Making
- Implementing a Successful Mentoring Program
- Advanced Negotiation Strategies
- Situational Self and Team Leadership
- Challenging conversations: Resolve conflict and improve team engagement
- Developing your Emotional Intelligence (EI)
- Value-Based Leadership
- Women in Leadership
- Essentials of Leadership: Leadership and Influence
- Leading a Project Team
- First line manager training (New)
- Leading HIGH Performance Teams
- People Management Skills
- Change Leadership & Change Management
- Management Development Program
- Vision, Mission. & Values Development Workshop
- Enhanced Performance and Strategic Management
- Crisis Management and Contingency Planning
- Giving Constructive Feedback: Promote trust and help employees become the Best
- Service Productization & Business Transformation Training Program
- Feedback and Tough Conversations
- Strength Based Leadership
National & Business Security
- Counter Terrorist Operations for Practitioners
- Threat Assessment in the Public Service
- Search Operations
- Introduction to Hostile Environment Awareness
- Counter-Terrorism Strategies
- Security for Senior Executives
- Effective Risk and Security Management
- Fundamentals of Counter Terrorism Awareness
Personal Development
- Body Language
- Harness Technology to Boost Performance and Advance ROI
- Work Ethics & Motivation
- Work-Life Balance: Maximizing Productivity and Quality of Life
- Personal Productivity & Development Program
- Personality Development Program
- Entrepreneurship Program: Be Your Own Boss
- Developing Creativity
- The Power of Positive Attitude
- The Effective Negotiator
- Interpersonal Skills
- Time Management
- Teamwork & Team Building
- Creative Thinking and Innovation Techniques
- Win-Win Negotiation Skills
- Assertiveness Skills
- Delegation Skills (New)
- Stress Management
- Managing Conflict: Power through Influence
- Information & Study Skills
- Presentation Skills
- MBTI – Personality Profiling
- Business & Corporate Etiquettes
- Memory Improvement
- Life Skills Workshop
- Emotional Intelligence
Planning & Strategy
- Successful Planning, Organizing and Control
- Corporate Strategies and Value Innovation
- Strategic Thinking and Planning
- The Certified Strategist: From Planning to Execution
- The Balanced Scorecard: Achieving Performance Excellence
- Developing and Implementing the Business Plan
- Enterprise Resource Planning (ERP): From Sourcing to Utilization
- Feasibility Studies: Preparation, Analysis and Evaluation
- Business Continuity Planning and Crisis Management
- Risk Management
Project Management
- Project Management by PMBOK 2012
- Project Planning & Control Skills Workshop
- Advanced Project Management
- Managing IT Projects Successfully
- Establishing and Managing the Project Management Office (PMO)
- Project Risk Management
- Project Management Skills
- Project Maturity Models, OPM3 -PEM
- Introduction to Project Management
- Managing Projects Using Microsoft Project
- Managing Projects – Oil & Gas Industry
- PMP Exam Preparation Course
- Advanced Negotiation skills for Project Managers
Public Governance Skills
- Data Protection and Freedom of Information
- Improving Governance in the Public Sector
- Policy Analysis, Development, and Implementation
- Public Sector Reform and Capacity Building
- Modernizing the Public Service
- Corporate Governance in the Public Services
- Setting Standards in Public Service
- Understanding Parliamentary Processes
- E-Government: Strategy and Implementation
- Records and Information Management
- Improving Performance and Accountability in Public Service
- Implementing Ethics and Preventing Corruption for Senior Managers
- Civil Society Development Course
Public Private Partnerships
- Public Private Partnerships Fundamentals
- Public Sector Reform: Impact of Private Investment
- Negotiating and Managing PPP Contracts
- PFIs and Private Sector Finance
- Project Finance and PPP
- Developing PPP Programmes and Initiatives
- Managing International PPP Projects
- Regulating and Monitoring PPP
Public Relations
- Public Relations Professional
- Crisis, Reputation, and Issues Management
- Public Relations and Media Skills
- Business Etiquette and Protocol
- Public Relations Campaigns: From Planning to Execution
- Hospitality Events and Conferences Management
- Corporate PR Strategies
- International Protocol Standards
- Media Relations and Public Affairs
- Planning Strategic Marketing
Quality Management Skills
- Lean Six Sigma Green Belt Training
- Lean Six Sigma Black Belt Training
- Reengineering Your Organization: A Roadmap to Business Process Improvement
- Simplification of Work Processes and Procedures
- Improving Productivity through Quality Enhancement and Cost Reduction`
- Lean Six Sigma Yellow Belt Training
- Process Management: Mapping and Improvement
- QHSE Programs
- QMS Auditor Programs
- Six Sigma Awareness Program
- 5S Continuous Improvement
- Lean Principles Practitioner
- The Internal Consultant: Fundamental Consulting Skills
- Quality Management Professional
- Total Quality Management (TQM): A Toolbox for Continuous Improvement
- OHS Management System Awareness Program
- HACCP Programs
- Root cause analysis training
Sales & Marketing
- NLP Sales Training
- Internet Marketing and Social Media
- Selling Services
- Tele-Sales & Marketing
- Merchandising Skills
- Sales Development Skills
- Van Sales Supervisory Skills
- Referrals Marketing
- Sales Manager’s Program
- Retail Management
- Advanced Key Account Management and Business Development
- Marketing Professional
- Effective Marketing Strategies – For Better Results
- Creative Retail Selling and Visual Merchandising
- Van Salesman Selling Skills
- Effective Brand Management
- Product Launch and Management
- Power Selling
- Distribution Channels: Optimizing Market Penetration
- Managing Distributors & Salesperson
- The Strategic Marketing Plan
- 21st Century Marketing
- FMCG Selling
- Managing your Media (Advertising)
- Leading powerful tele sales skills
- Accelerating Sales Force Performance
- Customer Relationship Management: CRM Strategic Roadmap
- Negotiation Skills
- Consultative selling
- Pitching for Business
- Professional Selling Skills
- Sales for Non-Salesperson
- Business networking
- Key Account Management: Establishing Profitable Customer Relationships
- Retail Sales & Personnel Selling Skills
- Become a sales superstar
- Sales at the point of Service
Training & Development
- Elearning: A New Training Approach
- Certified Training Professional
- Writing Courseware Material Training
- Measuring Results from Training
- Master Trainer
- Managing and Coordinating Training Proactively
- Becoming an Effective Trainer
- Facilitation Skills (New)
- Identifying Training Needs and Evaluating Training
- Train the Trainer: From Design to Delivery
- Career Development and Succession Planning
Warehousing, Logistics & Supply Chain Management
- End to end supply chain management
- Incoterms 2010 Rules
- Logistics and Distribution Management
- Achieving Warehouse success
- Purchasing Professional
- Drafting International Sales Contracts
- Third Party Logistics management
- Essentials of warehouse management operations
- Managing and improving warehouse operations
- Management skills for warehouse supervisors
- Mastering warehouse mechanics
- Production Management and Material Requirements Planning
- Materials and Supply Chain Management
- Purchasing Management and Cost Saving Techniques
- Negotiation Strategies for Better Purchasing Value
- Successful Fleet and Transport Management
- Principles and Best Practices for Supply Chain Management
- Purchasing, Logistics, Materials & Supply Chain Management
- Inventory Management (I & II): Successfully Planning and Controlling Material and Inventory
- Effective application of Electronic Identifications Systems
- Materials Management in Oil & Gas
- Supplier Performance: Ratings, Measurement & Evaluation
- Advanced Warehouse Management
- Analytical Methods for Improved Purchasing Performance
T&C and cancellation
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