Professional Manager

Course Overview

The Professional Manager program is exclusively for individuals in supervisory roles. The entire program is based on managements functions and creative approaches to superior management and problem solving in team and organisations. The program define is up to now and pertinent to marketplace needs, so line well to any or all analytical prediction of coaching wants within the such space. a personalized proposal may also be organized, to suit the coaching needs of your team.

Who Should Attend?

Department heads, senior supervisors, managers and others who need to develop/sharpen their managerial skills.

Program Outline

• Management
• An Art or a Science?
• Changes Impacting the Job of a Manager
• Basic Managerial Functions:
• Planning
• Organizing
• Coordinating/Leading/Directing
• Controlling
• The 6 Steps in Planning
• Managerial Competencies:
• Communication
• Planning
• Teamwork
• Strategic Action
• Problem-Solving
• Self-Management
• Different Management Styles
• Factors that Influence Your Style
• Reasons Managers Fail Coaching, Counselling and Mentoring
• To Coach or to Manage
• Differences between Coaching, Counselling and Mentoring
• The Competency Iceberg
• Core Coaching Competencies
• What Does a Coach Do and How
• The 5 Powerful Words of Coaching (DRDAR)
• Development
• Relationship
• Direction
• Accountability
• Results Motivational Secrets
• The Hierarchy of Needs
• Various Motivational Theories
• How to Motivate a Multi-Cultural Workforce Problem-Solving Skills
• Barriers that Get in Our Way
• A Rational Approach to Problem-Solving
• Problem Analysis Supplementary Tools
• The 6 Thinking Hats for Creative Problem-Solving The World of Leadership
• Leaders: Born or Made?
• Leadership versus Management
• Characteristics of a Leader
• The 6 Leadership Styles
• The 7 Habits of Highly Successful Leaders

  Program Objectives By the end of the program, participants will be able to:

•  Define the various management functions and the type of skill associated with each
•  Decide when to use coaching and counselling in order to manage others effectively
•  Define the relationship between attitude and behaviour and use it to motivate self and others
•  Use logical and creative approaches to solving problems
•  Differentiate between leadership and management and use such knowledge to improve overall results and motivation