Course Overview

This intensive course permits participants to grasp and develop the required experience to support a company in implementing and managing an incident property Management System (ESMS) supported ISO 20121. Participants can gain a radical understanding of the most effective practices accustomed implement the qualitative processes relevant to event property and event management. ISO 20121 additionally includes sensible steerage on communications, operational coming up with and management, neutral identification and engagement, offer chain management and procurance, and issue analysis. This normal is appropriate for all sizes and kinds of events and may be applied to any or all occasions, from a neighborhood craft show to a significant event and is applicable to event homeowners, organizers and suppliers. Organizations will demonstrate voluntary conformity with ISO 20121 by either self-declaration or as a confirmation by totally different parties having associate degree interest within the organization.

Who should attend?

  • Members of the event business offer chain as well as organizers, event managers, stand builders, caterers and supply suppliers
  • Persons concerned in supply in a company
  • Event, PR or communications managers WHO need to implement the ISO 20121 or WHO work with organizations that implement this normal.
  • Managers operating within the organization of the events or WHO implement the property events or policies for corporations

 Learning objectives

  • To understand the elements and also the operation of an incident property Management System supported ISO 20121 and its principal processes
  • To gain a comprehensive understanding of the ideas, approaches, methods, techniques and processes permitting a good event management consistent with ISO 20121
  • To perceive the connection between ISO 20121 and also the compliance with the necessities of various stakeholders of a company
  • To acquire the required experience to support a company in implementing, managing and maintaining a ESMSas per ISO 20121
  • To acquire necessary experience to manage a team implementing ISO 20121
  • To acquire the competency to effectively advise organizations on the most effective practices in event management

Course Agenda

Day 1: Introduction to ISO 20121 associate degreed initiation of an ESMS
  • Introduction to management systems and also the method approach
  • Fundamental principles of Event property Management
  • Event property Management System (ESMS)
  • Initiating the ESMS implementation
  • Understanding the necessities of ISO 20121 clause-by-clause
Day 2: arrange the implementation of the ESMS
  • Leadership and approval of the ESMS project
  • Defining the scope of associate degree ESMS
  • Development of associate degree ESMS and event property policies
  • Selection of the approach and methodology for risk assessment
  • Drafting the Statement of pertinence
Day 3: Deploying the ESMS
  • Implementation of the document management framework
  • Development of a coaching and awareness program
  • Development of a communication arrange
  • Resource management processes
  • Operations Management of associate degree ESMS
Day 4: ESMS activity, continuous improvement and preparation for certification audit
  • Controlling and observation the ESMS
  • ISO 20121 internal audit
  • Management review on the ESMS
  • Treatment of issues and non-conformities
  • Continual improvement of associate degree ESMS
  • Preparing for associate degree ISO 20121 certification audit
  • Competence and analysis of implementers
Day 5: Certification test

Prerequisites

ISO 20121 Foundation Certification or a basic knowledge of ISO 20121 is recommended

Educational approach

  • This coaching is predicated on each theory and practice:
  • Sessions of lectures illustrated with examples supported real cases
  • Practical exercises supported a full case study as well as role taking part in and oral shows
  • Review exercises to help the test preparation
  • Practice take a look at almost like the certification test
  • Benefit from the sensible exercises, the amount of coaching participants is restricted

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